Privacy & Cookie Policy

Last Updated: December 3, 2025

1. Purpose and Scope

This Privacy Policy explains how Roundworks Technologies Private Limited (“Company”, “we”, “our”, or “us”) collects, uses, stores, and protects personal information when you visit or interact with www.alveoflow.com and related services.

We are committed to protecting your privacy and handling personal information responsibly and transparently.

Where applicable, our data practices align with internationally recognized privacy frameworks, including:

India Digital Personal Data Protection Act (DPDP)
Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
Quebec Law 25
EU General Data Protection Regulation (GDPR)

This policy applies to all personal information processed through our website, communications, and digital services.

2. Definitions

Personal Information
Any information relating to an identified or identifiable individual, including but not limited to name, contact information, or online identifiers.

Processing
Any operation performed on personal information, including collection, storage, use, transmission, disclosure, or deletion.

3. Collection of Personal Information

We collect personal information only for legitimate purposes and through lawful and transparent means.

The categories of personal information we may collect include:

Identification Information

Name
Email address
Phone number
Organization or company name (if voluntarily provided)

Technical Information

IP address
Browser type and version
Device information
Essential website cookies

Information Provided Voluntarily

Information you submit through:

Contact forms
Support inquiries
Email communications
Newsletter or updates requests

We do not intentionally collect sensitive health data through the website.

4. Legal Basis for Processing

We process personal information based on one or more of the following legal grounds:

Consent – where you voluntarily provide information or agree to processing
Contractual necessity – to respond to service requests or provide requested information
Legal obligations – when required by applicable laws or regulations
Legitimate interests – such as maintaining website functionality and security

5. Use of Personal Information

We use personal information strictly for legitimate business and operational purposes, including:

Providing information about AlveoFlow products and services
Responding to inquiries and support requests
Improving website functionality and user experience
Maintaining system security and preventing misuse
Complying with legal or regulatory obligations

We do not use personal information for automated decision-making or profiling.

6. Disclosure of Personal Information

We do not sell, rent, or trade personal information.

Personal information may be disclosed only in the following circumstances:

Service Providers

Trusted third-party service providers who support:

Website hosting
IT infrastructure
Email communications
Technical support

These providers are contractually obligated to maintain strict confidentiality and data protection standards.

Legal and Regulatory Authorities

Where disclosure is required:

by law
by court order
to comply with regulatory obligations
to protect legal rights or security

Cross-Border Transfers

If personal information is transferred outside your jurisdiction, we ensure appropriate safeguards and compliance with applicable data protection laws.

7. Data Retention

Personal information is retained only for as long as necessary to fulfill the purposes described in this policy or to comply with legal obligations.

Once no longer required, personal information is securely deleted or anonymized.

8. Security Measures

We implement appropriate administrative, technical, and organizational safeguards to protect personal information from:

Unauthorized access
Disclosure
Alteration
Loss
Destruction

These safeguards include secure servers, restricted access controls, and standard cybersecurity practices.

9. Your Privacy Rights

Depending on applicable laws, you may have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of personal information
Restrict or object to certain processing activities
Request portability of your data (where applicable)
Withdraw consent at any time

To exercise these rights, please contact us using the information provided below.

10. Data Breach Notification

In the event of a data breach that may pose a risk to individuals, we will:

Investigate the incident promptly
Notify affected individuals when required
Report the breach to relevant regulatory authorities in accordance with applicable laws

11. Contact Information

If you have questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact:

Roundworks Technologies Private Limited

📍 Headquarters
Pune, Maharashtra, India – 411057

📍 R&D Center
Indore, Madhya Pradesh, India – 452010

📧 Email:
support@alveo.fit
info@alveo.fit

🌐 Website:
www.alveoflow.com

Cookie Policy

1. Use of Cookies

The AlveoFlow website uses cookies to ensure proper functionality and improve the user experience.

Cookies are small text files stored on your device when you visit a website.

2. Types of Cookies Used

Essential Cookies

These cookies are necessary for the basic operation of the website, including:

Enabling core website functionality
Maintaining session integrity
Ensuring website security

These cookies cannot be disabled without affecting site functionality.

3. Consent

Because the website uses only essential cookies, a cookie consent banner may not be required in certain jurisdictions. However, cookie practices may be updated in the future as the website evolves.

4. Managing Cookies

Most browsers allow you to manage or disable cookies through browser settings.

Please note that disabling essential cookies may impact website functionality.